Took me 2 tickets and still has errors on restore and backup (does not work), I spent 3 phone calls.SSL certificate, alright here is the fun part, I got 3 websites and I wanted 3 of them, after the first SSL certificate… I paid, 3 days nothing… I had to call them 3 times and each time they told me to wait… Then they said it’s because I have Sitelock on my website, and it was somehow blocking ect. Getting in touch with support is a waste of time, and usually they can’t help anyway.That said, you get what you pay for.
Launched in 2002, HostGator has become synonymous with affordable and reliable hosting to over 1.3 million websites.
Got a Business Cloud plan, all is good… They sold me Sitelock fix, for protection, there was an error and Sitlock called me and said it’s useless to have Sitelock fix, if it finds any error I may be charged $300-500 USD to fix it, or I can get a plan only for $170 a month.CodeGuard backup, you need backups?
The server that has been hosting my website seems to have crashed and although I use their live chat or their phone lines almost every day - it's been nearly 3 weeks now - they still just provide platitudes and never email me with news of what's happening even though they keep promising they will do.As detailed in the article, with this host you end up paying more than you think in a first moment (pricing isn't clearly explained).Support is always available and they treat you well.
When they say they have 24/7 support, they mean it. looking to move.
I was assured I was fine and not to worry. I will certainly look elsewhere for hosting.Everything started off well but things only went south from there.
From real-time AWStats to Image Magick and Ruby on Rails, developers are given the freedom to customize every corner of their back-end. They blocked and suspended the account, and client could not use POP/IMAP to retrieve emails as requested by Hostgator to free up space. How stupid are these people when you tell them you want to cancel and you want to do it before next billing, and then magically they seem to become unresponsive, send incorrect information, drag it out as long as possible, all in an effort to charge me another year of hosting for a domain that no longer exists.Be warned, they are very dishonest given their actions, and they do not respond to support issues for weeks/months which is totally unacceptable and doesn't make sense as to why they would do this unless they want to rip people off.It's rather sad as I have given them nothing but top scores and high praise for their hosting over the past few years, but get ripped off in the end for all my efforts.My opinion is to find another hosting company that has good reviews when it comes to how they treat customers.I have had multiple hostgator accounts over the years and now I have finally reached the last attempt in dealing with this company. But now it is not.I have done big mistake for going with business hosting plan with hostgator. For the first 7 or so, things were great. That is despite me having the evidence pre-prepared and easy to understand.So my overall experience is that I would not spend any more money with them if they paid me to, and I deeply regret reading articles which said how reliable they are - because the version of reliable is not the same as the user experience version of being able to actually access a hosted site.Excellent customer service. For their baby plan they only provide 100,000 for 20GB! You call in via voice or text and are given a different story as to why your website is down. Though we know our way around a cPanel and programming languages, even first-time website owners can take advantage of tools like HostGator’s website builder and many 1-click installations to get their site up quickly. They placed the cancellation date three years from date of cancellation. Choose a hosting company for how long they have been providing great service to the clients, now how fast they have grown. I could not believe the amazing quality of WPX Hosting support. My databases are importing fine on other hosts but not on hostgator.
What is important to note about a reseller account (WHM) is that it is just a web interface hosted and managed by Hostgator which allows you to configure different things, such as setting up new sites and DNS. An chat support person recently walked me through logging into the cPanel for the first time, and I love all the detailed traffic metrics it provides. When it comes to their plans, they are very cheap for what they give. Why not switch? Bei den grundlegendsten Plänen ist dies jedoch nicht der Fall. When I've needed help, tech support is local (USA), knowledgeable and professional. When you do finally hear from them, they often don’t fix things and they are always making excuses. This would be just fine if they could respond to email promptly. But otherwise their pretty good in that sense.When it comes to the cPanel, it’s like any other.
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