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the real real reviews

We'll have someone follow up by email within 24 hours to sort this whole thing out.

Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Review #1705087 is a subjective opinion of poster. Everything has been real as real.. couldn’t be happier with the quality, pricing and selection.. leagues above the competition.. they make it quite difficult to settle for lesser reselling standards.. other than stock X, which is direct consumer to consumers.. the real real holds it down for sure!!!! I plan to dispute the change on my credit card and move on from this bad experience.

As a sustainable company, we give new life to pieces by brands from Chanel to Cartier, and hundreds more.

I see all the complaints, and just shake my head. She is available from 9am to 6pm (EST) and of course you can reach us via email at: customerservice@therealreal.com.If you like to be frustrated, disappointed and want to take a few years off your life, then yes consign with the real real.I do NOT recommend selling through TRR. Hi, thanks for bringing this to our attention. I never bought from the RealReal . I just have a question about promo code So happy with my bag its fabulous! I thought that surely this was a mistake. I sent TheRealReal, a Moncler 2018 down sweater jacket worth hundreds. 66 rated reviews This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Hi Denise, we see that you're having issues with your $30 promo code and we're here to help. Alas, it was not to be so back it went. I have been on hold for almost 50 min trying to get a hold of customer service at the RealReal.

Customer service Then apologized and put the credit into my account. I responded with an update showing that I also got reminders. I was told this was accurate. Their behavior and meticulous attention to ease of transactions, high-quality offerings, and successful outcomes proves that these folks care a lot about their customers. If you need help with anything else, we're here for you. Hi, thanks for bringing this to our attention. Please respond to the Trustpilot email we're sending you so we can sort this out ASAP. Please respond to the Trustpilot email we're sending so we can sort this all out ASAP. Upon purchase, I took the bag priced at $945 to the Chanel store near 5th Avenue. Talked to Tanisa (sorry for the probable misspelling) and she had remembered talking to me about the same issue before.

Reviews Chart This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I'm rather obsessed and check TRR more often than Instagram or FB. Personally, I'm fine with it so no issue here, but I could imagine someone else out there being pretty upset about it. I looked over all of the similar items and decided on this one. "Free lunch program available for employees " (in 31 reviews) " This review is for the Inside Sales Team, and specifically the SDR role*** I have been employed at The RealReal for 3 years " (in 23 reviews) I was told that this was the going rate! Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee.

When you have a waiting time on hold of over 15minutes or more on a good day before talking to representative it is tedious and so time consuming. I was SO disappointed because I truly liked the watch and have been stalking a Cartier Tank for several months so I was quite excited to see that beauty when it arrived! We will ask for some sensitive and personal information for the purposes of verifying the identity of the purchaser but we will not ask for a Social Security Number. When I responded it was and sent screenshots, I received a message that they can confirm that discount code was not sent to my email. What arrived was in fact charcoal and did not match the pants in the pictures. Hi Maria, thanks for taking the time to share your feedback. Stay safe with our COVID-19 guide COVID update: The RealReal has updated their hours and services.

We are sorry to hear of your concerns. I would have happily placed a good size order. Then I tried to make a purchase.

No hidden agenda. Now I will have to go elsewhere. The algorithm is subject to change in future.There is not enough information available to create the chart. Hi Denise, we see that you're having issues with your $30 promo code and we're here to help. When the TUMI briefcase I purchased arrived I thoroughly inspected it and was not disappointed as it arrived in the condition the website had indicated the product was in. The company sent me coupon codes. The Realreal Marketplace We get the sense that these people actually want you to be satisfied, to trust the information on their site, and want you to continue to shop with them. Knowing how people can be, and also knowing the complainers are the ones who write letters, I can only assume they are "out of touch with reality", or POSSIBLY are competitors who are just being difficult to try and hurt the site.

However, some of their fakes are so obvious and poor that we spotted them immediately in spite of the limited pictures. What is your customer experience with The Realreal?

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