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ticketmaster refund

We are working every day towards that goal. The good news is we know it happens, so under our Fan Guarantee we’ll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. Simply follow It’s incredibly rare, but we’ll absolutely refund you. If an event is cancelled altogether, we'll usually just refund your tickets automatically.

If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. However, you can now sell the ticket you no longer need directly from your Ticketmaster account.

A leading-edge research firm focused on digital transformation.Ticketmaster has assured customers that it will issue refunds for the tens of thousands of events affected by the coronavirus pandemic.The Live Nation subsidiary's statement came after a subtle change on the ticketing giant's website — and subsequent New York Times report — sparked outrage from At the crux of the issue is Ticketmaster's status as a middle man between event organizers and fans, the company's president, Jared Smith, "For the 30,000 events that have already been postponed or canceled as a result of COVID-19, we have already sent more than $2 billion to event organizers, making it impossible to issue refunds to fans before recouping sales receipts from the organizers, as we've done in the past," he "To be clear, Ticketmaster intends to refund as many tickets as possible in as timely a fashion as is feasible. "The same day as Pascrell's and Porter's letter, representatives for New York Attorney General Letitia James said her office was looking into the matter but noted no formal investigation was yet proceeding. We know fans are eager to return to live events, and collectively share in experiences with their favorite artists, athletes and actors," Ticketmaster's Smith said.

If you purchased tickets from Ticketmaster before a club announced it was implementing socially distanced seating, your tickets may no longer be valid.

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We are working every day towards that goal." All you need to do is fill out After 24 hours of buying your tickets, they’re no longer refundable. Click here to confirm if your event has been cancelled/changed. However, Ticketmaster noted that its two largest organizers, Live Nation Entertainment and AEG Live, will being providing refunds "on a rolling basis.

Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days.

Fan Guarantee Can I have a refund or exchange?

If that happens, Ticketmaster will send an email to notify you of the change, and issue a refund to your original method of payment. When a promoter advises us that an event is cancelled, Ticketmaster will make every attempt to contact patrons via email, SMS or phone call to notify you of the cancellation and the refund procedure. "Previously, refunds for postponed events were more tricky to come by, and were up to an event organizer's discretion. For rescheduled and postponed events, check your accountto initiate …

For canceled events, your refund will be processed automatically in as soon as 30 days. Your refund is automatically delivered (except UPS fees) to the same card used for purchase Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. In most cases, refunds will be automatically processed back to the credit card that was used to complete that transaction. Can I get a refund due to the bad weather? Sign into your Ticketmaster account. Check your emails, as we should have contacted you about this.

2020-04-22T00:02:00Z Ticketmaster's purchase policy states that event organizers "may set  refund limitations" in the event of a date change.In many prior cases, that's left fans with the only option being Ticketmaster's second-hand resell site as an attempt to recoup their money. The good news is we know it happens, so under our Fan Guarantee we’ll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions.

"We need time to manage through so we are all in a position for that to become a reality, and we look forward to the day when we can come together again." It’s super annoying but it happens all the time! Ruben Gutierrez Ferrer/Shutterstock

We refund the face value plus the service charge for each ticket – you'll see a credit onto your card after we've emailed you about the cancellation with a timescale. You buy a bunch of tickets, then you find out your friend forgot to tell you they couldn’t go.

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