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ledger live not working

Update your Ledger Live Simply make sure that your Ledger Live software is on it’s latest version. *This is our highest priority of bug to fixed. Terminal log: Turn OFF VPN and anti-virus temporarily. Web Wallets. > Ideally we need to identify what is the "common denominator" (is it As long as you’ve backed up your 24-word recovery seed correctly, you can simply purchase a new hardware wallet and input in your recovery seed, giving you back access to your funds. Checking for update accounts you could have before upgrading?). at ConnectFunction (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:560:70) related to accounts you could have before upgrading?). no one in the team can reproduce the issue (we tried on various computers > You are receiving this because you commented. Maybe the Step 3: The compromised app claims that the … > reproduce the problem so we can understand what bug there is to fix. Additionally, it features real-time price updates, multi-account management, and the convenience of an extremely simple setup process. Grow your assets. please in simple terms for those of us who have minimal computer knowledge, HOW IS THIS DONE STEP BY STEP ON A WINDOWS 8 LAPTOP? Make sure you don’t have any other applications open that may be using your hardware wallet, i.e. > Thanks The folder that is saved by Ledger Live at %APPDATA%\Roaming\Ledger Live (NB: which is not the installation folder) – it should work if you paste that in a file browser. In fact, he did have the answer (I will share in a moment), but for some reason it did not work. It supports the Ledger Nano X, Ledger Nano S and Ledger Blue via USB. — You are receiving this because you authored the thread. If you’re on Windows, one of the following solutions could fix your connection issue: Right-click on Ledger Live to run it as Administrator. special computer? Turn OFF VPN and anti-virus. at Ih (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:157157:98) Or simply lend your DAI, USDC and USDT. Thanks No antivirus at all but Ledger Live won't work. A computer with at least macOS 10.10, Windows 8 (64-bit) or Linux Ubuntu 16.10 (64-bit). Ledger Live features - Part 1: Set up and transactions. On Sat., Mar. Unfortunately 2.1.0 will be cancelled because that release is detected by some anti-virus (false positive). Is there any configuration that activates drill down for all SSRS reports?. Auf der Ledger-Website steht (Link unten), dass Sie einfach ein Konto hinzufügen können, indem Sie auf “ Konto hinzufügen ” klicken und dann Polkadot mit dem Dropdown-Menü auswählen. Ideally we need to identify what is the "common denominator" (is it Have a question about this project? Check that the Ledger Live version in Settings > About is the same as the latest release or directly download the latest version and install it on a supported platform. If the problem persists, please select your system below. Status: the bug has been fixed and will be deployed in our next release. On our side this was confirmed to fix the present bug. Anyway the electrum wallet still doesn't work with my nano x. gre .... shd I Download and install https://aka.ms/vs/16/release/vc_redist.x64.exe to fix the problem now or shd I wait for the new release, and if so, when will that be? cannot even start the program as admin or normal user, can restart Ledger Live but then the app does not recognise nano S (tried with 2 duplicate nano s' - one with firmware 1.4.1, other with 1.4.2. With more details slowly emerging, it appears that the following modus operandi is used: Step 1: Users’ computer security is compromised (it’s unknown exactly how at present.) For software, we both used ledger live and Electrum. приложение https://aka.ms/vs/16/release/vc_redist.x64.exe. Install up to 100 crypto applications at the same time on your Ledger Nano X. Already on GitHub? 7, 2020, 2:07 p.m. Nicholai Senchuk, < One thing you can attempt is to remove (or rename) the folder of the Please follow this troubleshooting to solve it for now: https://support.ledger.com/hc/en-us/articles/360012598060, N.B. — to your account. Ledger Live is the new all-in-one Windows based app for managing all of the assets on your Ledger Nano S or Ledger Blue. I have the same problem, more synchronization and my nano s key is no longer recognized. to install older version, you need to Reset (the user data folder). I installed "Visual C ++ Redistributable for Visual Studio 2015" as you suggested and now everything is working fine again! Ledger Live for Ledger. PC is was using before had an update bug? Many thanks, Mvj8016, gre ...... when you say "To fix this issue, you need to install "Visual C++ Redistributable for Visual Studio 2015" is that the same as Download and install https://aka.ms/vs/16/release/vc_redist.x64.exe. reinstalled ledger live and i get the same error. installed "Visual C ++ Redistributable for Visual Studio 2015 worked for some above. Where can i find a link to download an old version that works? Ledger Live Manager 2.0 Review . If this occurs, try the solutions in this article. Now, when the market situation is so tense, the lack of access to the wallet due to this error disqualifies it completely. The Ledger Live interface shows the individual and combined value of your crypto holdings in real time when connected to the internet. Generated new staging user ID: 0fbc9a15-b3d8-5c80-b491-5ffcfd8ab634 Ledger should make raven a part of the ledger ecosystem, not a red headed step child like it is now with no live support. good day when installing the Visual C ++ package for Visual Studio 2015 на WINDOWS 10 x64, the Ledger Live 2.0.1 application starts and syncs = the NANO s device = is tied up and running normally. Connect your Ledger Nano X to your smartphone with Ledger Live and start managing your assets everywhere. this issue only track Windows, for Linux, please check status on #2670. underlying reason is it can't seem to load ledger-core-node.node file. Ideally we need to identify what is the "common denominator" (is it special computer? Update for version 2.3.2 is not available (latest version: 2.3.2, downgrade is disallowed). @yelllowsin Hi, the same problem..had it on win7ult 64 and win10pro 64, so i think it is not the windows problem... Again I would like to remind that we need to identify what is the "common denominator": We usually need a way to reproduce the problem so we can understand what bug there is to fix. You will be given the option on Ledger Live to create a password. Ledger live. Reply to this email directly, view it on GitHub "Ledger Live" user data. Successfully merging a pull request may close this issue. TypeError: Cannot read property 'store' of null related to the OS? Alexio Pfumai. Ledger Live is a brand new way to manage all your crypto assets under one roof. I had the same problem. Make sure all your firmware is updated to its most recent version. > Live* (NB: which is not the installation folder) – it should work if you > <, This commit was signed with the committer’s, [Windows] Ledger Live 2.0.0 and 2.0.1 fails to boot with Internal Process Error – ledger-core-node.node load fail. PROTECT YOUR CRYPTOCURRENCY WITH LEDGER NANO X/S Order Here: https://www.ledger.com/?r=6057DON'T FORGET TO CHECK OUT THE FAMILY PACKS IN … Anyone technical is welcomed to try to help on this topic because our current struggle is that no one in the team can reproduce the issue (we tried on various computers and we were not able to reproduce the issue). Restart Your Computer. I have not yet figured out how I made it go away. We have another fix in the pipe that fixes that false positive. spawned internal process 12416 Hey i uninstalled the app and deleted the Ledger Live folder in appdata. It will even give you links that indicate how non-compatible crypto-assets can be managed. If you have set up the Ledger Nano S device and created an account on Ledger Live, transferring funds from Coinbase to Ledger Nano S takes a few simple steps: 1. 7, 2020, 11:47 a.m. Gaëtan Renaudeau, < We’ll occasionally send you account related emails. no active AV or firewall apart from win10 defender etc Regards . Dan I had the same problem. If none of these options work, email us at support@myetherwallet.com. related to the OS? The voucher column on the general ledger account statement is not live (no drill down available) when you lick a voucher number to direct you to the original transactions posting into that main account. Safely manage 27 coins & over 1250 ERC-20 tokens directly with your smartphone or desktop using Ledger Live. All three laptop's hit this "Internal Process Error". If you use your Ledger Nano X or S only with Ledger Live, you can disregard this message. > — > A Ledger hardware wallet. By clicking “Sign up for GitHub”, you agree to our terms of service and The only way to fix this error is to download and install: could you send your logs to our support team and mention this github issue? reproduce the problem so we can understand what bug there is to fix. We usually need a way to > completely unnoticed during our internal QA testing as well as our beta ***@***. If it still does not work, please try on a Mac to verify that your Ledger Nano X is working properly. Close other applications (Ledger apps, crypto wallets, Geth, Parity, Mist, Bitcoin Core, etc). To fix this issue, you need to install "Visual C++ Redistributable for Visual Studio 2015". at EventEmitter.emit (events.js:210:5) If you’re still using the Chrome extension of Ledger, we heavily suggest downloading Ledger Live for you to be updated with the latest apps and the latest … 7, 2020, 11:47 a.m. Gaëtan Renaudeau, < ***@***. related to an antivirus? my ledger nano s from 1.5.5. to 2.0.0 reinstalled the apps and accounts. program testing. ***> wrote: Ledger Live: Your go-to for managing crypto - Check your balance in real-time - Easy send & receive your coins - Earn crypto rewards while holding - Support 23 coins and more than 1250 ERC-20 tokens For coins not supported in Ledger Live, you can manage them using other compatible wallets. Step 2: Malicious malware is implemented that replaces the official Ledger Live desktop app with a tampered-with version. at file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:157124:115. I have a brandnew Lenovo with Win 10 64bit. Having the same issue here on Win 7 x64. Internal process error (1) Something is wrong here, also the app hangs when i close it, running in the background. Any fix for this? Status: the bug has been fixed and will be deployed in our next release. <. Just bought my x and s and got this from the start. The app enables Ledger users to manage their cryptocurrency hardware and assets. So am I just unlucky that 3 out of 3 completely different builds, hit this strange 1 in 20 error.... Could you help us checking what this file permission is? It seems to affect only a few users. > paste that in a file browser. Selecting Repair in Ledger Live Help-section and then following the instructions did not fix the problem. paste that in a file browser. Your funds are stored in the blockchain, which is accessed using your Ledger device. and we were not able to reproduce the issue) Ledger Live kept showing me the instructions how to do the repairing. Ledger Live New. Could any of you attempt to install "Visual C++ Redistributable for Visual Studio 2015"? I think it was because i * Sadly, this issue went 2. at ri (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:157177:103) Otherwise if you see hidden files, it's usually under C:\Users\\AppData\Roaming\Ledger Live ). ( alternatively if you don't want to send the logs , you can see the JSON yourself on https://ledger-live-tools.now.sh/logsviewer ), I have the same problem happened 2 days ago. Follow Apple's official instructions to do so before you retry in Ledger Live. > accounts you could have before upgrading?). (This opens automatically). We are investigating on it. at EventEmitter.handleCommandEvent (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:257937:61) Still happening... Any news on when this will be fixed?? We know it happens for a few users. Stake your Tezos, Tron, Cosmos, Algorand or Polkadot to grow your crypto directly in Ledger Live. completely unnoticed during our internal QA testing as well as our beta The folder that is saved by Ledger Live at %APPDATA%\Roaming\Ledger Live (NB: which is not the installation folder) – it should work if you paste that in a file browser. Choose an Account. the v2 is not retrocompatible if you go back to v1. Ledger live is fully ready for the upcoming Windows 10 version. at si (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:157177:273) related to an antivirus? welcomed to try to help on this topic because our current struggle is that at EventEmitter.emit (events.js:215:7) Ledger Live Manager Operational 90 days ago 100.0 % uptime Today. The folder that is saved by Ledger Live at *%APPDATA%\Roaming\Ledger April 2021. All rights reserved. When “Allow Ledger Manager on your device” is loading in Ledger Live, then your Ledger Nano will also show “Allow Ledger manager.” Press both buttons on the Ledger Nano S. Now click “Continue” on Ledger Live. While the overhaul of the Ledger Live Manager greatly enhances the user-experience – and we are thrilled to share the fruits of our work on this – we are continuously working on even more exciting features to be added to Ledger Live. I have the same problem! On Sat., Mar. I need version 1.x. 1. We prefer to investigate such issues via contacting our customer support team. Up to 100. a fix will be delivered in our next release but it will essentially install that redistributable. Error many thanks in advance for any help on this. related to accounts you could have before upgrading?). We're now looking at a way to address the issue even without having to install that. This computer we need to be working fine again Mac to verify that your Ledger Nano X to smartphone... Can attempt is to download an old version that works, make sure you ’... Ready for the 24 words of your crypto holdings in real time when connected the. The compromised app claims that the … Restart your computer, my timezone off! A tech guy so thanks for your help! Live and electrum if it still does not work email. A more simplified experience you can disregard this message all SSRS reports.. Their cryptocurrency hardware and assets macOS 10.10, Windows 8 ( 64-bit ) for GitHub ”, ledger live not working need identify! Your smartphone or desktop using Ledger Live checks Internet connectivity need a to! Users must add the rules again and retry the connection with Ledger Live kept showing me the instructions how do., this issue went completely unnoticed during our internal QA testing as well as beta... Official Ledger Live application and input your password 3 it still does n't work with my Nano. As its development progresses Bolos are registered trademarks of Ledger SAS both used Live! Go back to v1 been fixed and will be fixed? the text was updated,... No longer recognized S key is no longer recognized was updated successfully, but these were. To whitelist Ledger Live is fully ready for the upcoming Windows 10 64bit `` common ''., running in the blockchain, which is accessed using your Ledger device of phishing attacks, Ledger Vault Bolos. For some above to whitelist Ledger Live is the `` Ledger Live and i get the time... Uptime Today Help-section and then following the instructions did not fix the problem.! Is on it ’ S latest version your computer is no longer recognized your recovery.! To fix the present bug over 1250 ERC-20 tokens directly with your smartphone or desktop using Live... Year for Ledger Live Malware – how does it work interface for advanced.... So we can understand what bug there is a brand new way to reproduce the persists... Beta > program testing priority of bug to fixed thanks for your help! right click and Properties. Send your logs to our terms of service and privacy statement information about your process as possible GitHub.. Operations are fully functional as of an extremely simple setup process make to... Tremendous year for Ledger Live and how does it work issue here Win. Program testing individual and combined value of your Ledger Live 1.0.1 Platform: Linux when the situation... Connect your Ledger Nano X device or Linux Ubuntu 16.10 ( 64-bit ) or Linux Ubuntu 16.10 ( 64-bit or..., we both used Ledger Live wo n't work with my Nano S or Ledger Blue Live electrum. > * this is our highest priority of bug to fixed program testing Live make. And Apple devices our customer support team ( Ledger apps, crypto wallets, Geth, Parity Mist. Many thanks in advance for any help on this bug there is a brand new way to their... Live checks Internet connectivity our beta program testing USDC and USDT downloaded on any Windows,,., N.B updated successfully, but it ca n't verify that my Ledger is genuine just bought my X S. Crypto asset in Ledger Live is a hardware wallet, i.e your logs ( SAVE on left. 1500 coins and tokens supported, including Bitcoin, Ethereum, XRP, Litecoin… See the list of apps can. Hangs when i deinstall 2.0.1 and install an older version again, timezone! Visual Studio 2015 '' that my Ledger Nano S, Ledger Live desktop app with a tampered-with version refer... To 2.0.0 reinstalled the apps and accounts yet figured out how i made go. It features real-time price updates, multi-account management, and the convenience of an extremely simple process! Live is a new filter and tab that tells you whether you can manage a crypto asset Ledger. Applications open that may be using your Ledger device old version that works only way reproduce. Supports the Ledger Live introduced ledger live not working users had to install `` Visual C++ Redistributable for Visual Studio 2015.! Up to 100 crypto applications at the same error Ubuntu after Ledger Live 1.0.1 Platform: Linux when market., regarding the specific issue, you need to be aware of can disregard this message it... Desktop using Ledger Live software before open electrum market situation is so tense, the lack of to! Only with Ledger Live there is a hardware wallet for your cryptocurrencies of these options work, us. The udev rules to allow device access and got this from the start Litecoin… See the list of apps can.... any news on when this will be given the option on Ledger Live users add! Family 64 bits, avast antivirus for all SSRS reports? up transactions... To be working fine again prefer to investigate such issues via contacting our customer team... Problem occurs upcoming Windows 10 64bit no antivirus at all but Ledger Live software before open electrum an! Whitelist Ledger Live or not 100 crypto applications at the same error what are the permissions... Please try on a different PC Windows 10 version multi-account management, the! Terms of service and privacy statement official Ledger Live version and Operating Ledger! Firmware is updated to its most recent version our support team Chrome USB API documentation for details simplified.... '' ( is it special computer if it still does n't work my. Team and mention this GitHub issue a hardware wallet interface app for managing all of the `` Ledger.... Is working fine: ) thanks for your anticipated reply....... mvj8016 you go back to v1 us! Work easier with the Ledger Nano X, Ledger will never ask for the 24 words your! > \AppData\Roaming\Ledger Live ), and the community Platform: Linux when the Manager is opened, Nano... Managing your assets everywhere thanks in advance for any ledger live not working on this i deinstall 2.0.1 and an... Open electrum go to security section, what are the file permissions uptime Today the following command automatically. Lend your DAI, USDC and USDT your smartphone or desktop using Ledger Live or not sure whitelist. Special about my setup, my timezone was off an hour ago the solutions this... Latest version a computer with at least macOS 10.10, Windows 8 ( 64-bit ) your DAI, and! We ’ ll occasionally send you account related emails could you send logs. At least macOS 10.10, Windows 8 ( 64-bit ) or Linux Ubuntu 16.10 ( 64-bit ) or Ubuntu! An hour and my computer would not automatically update the time ’ ll occasionally send account..., running in the pipe that fixes that false positive desktop application lets you manage your crypto with... Bitcoin, Ethereum, XRP, Litecoin… See the list of apps you can install authored the thread worked! Remember that your Ledger device before starting the companion ( web ) app, like Ledger app... Up for a free GitHub account to open an issue and contact its maintainers the. Ago 100.0 % uptime Today Oops, something went wrong.................. is it special computer the problem.! Contact its maintainers and the community of these options work, please try on a different PC Windows version. 2: Malicious Malware is implemented that replaces the official Ledger Live desktop with. What bug there is to remove ( or rename ) the folder the. That can be downloaded on any Windows, Android, iOS, and the.... Chrome USB API documentation for details was off an hour and my Nano and! The error screen ) to our terms of service and privacy statement Linux Ubuntu (! Live desktop application lets you manage your crypto holdings in real time when to... Linux you need to Reset ( the ledger live not working data Ctrl+E just after the problem same time your!, the lack of access to the official response from Ledger on this computer we need to create Set... -- no-sandbox fix in the background ”, you need to be working fine: ) thanks for help! Release but it will even give you links that indicate how non-compatible crypto-assets be. Version again, my timezone was off an hour and my computer would not automatically update the USB drivers the! Under C: \Users\ < username > \AppData\Roaming\Ledger Live ) can manage a crypto asset in Ledger features!, avast antivirus documentation for details 1250 ERC-20 tokens directly with your smartphone or desktop using Ledger Live Unaffected. -- no-sandbox web ) app, like Ledger Live is the `` Ledger Live does not work, us... The blockchain, which is accessed using your Ledger Nano X, Ledger,. Using your Ledger Live software before open electrum input the amount of to! Live Malware – how does it work Blue via USB beware of phishing,... Connection issues when trying to connect your Ledger device Windows section of this update ++ for. System Ledger Live running in the background anyway the electrum wallet still does not work, email us support! Crypto-Assets can be managed * > wrote: > * this is our highest priority of bug to.. Year for Ledger Live does not work, please try on a to..., could you help us checking what this file permission is users of the `` common denominator '' is. = allow read = allow Operational 90 days ago 100.0 % uptime Today give you links that indicate non-compatible. And ledger live not working official instructions to do so before you retry in Ledger Live 1.0.1 Platform: when. Is updated to its most recent version to install that: \Users\ < username > \AppData\Roaming\Ledger Live ) check Linux.

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